Privacy Policy

At Hirepay, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information about you when you use our payroll management services and website.

Information We Collect

Information You Provide

We collect information you provide directly to us, including:

• Account Information: Name, email address, phone number, company details
• Payroll Data: Employee information, salary details, tax information, payment records
• Contact Information: When you contact us for support or inquiries
• Payment Information: Billing details and payment method information

Information We Collect Automatically

When you use our services, we automatically collect certain information:

• Usage Information: How you interact with our platform and services
• Device Information: IP address, browser type, operating system
• Log Information: Access times, pages viewed, system activity

How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain our payroll management services
• Process payments and manage your account
• Communicate with you about our services
• Provide customer support and respond to your inquiries
• Improve our services and develop new features
• Ensure security and prevent fraud
• Comply with legal obligations and regulatory requirements

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We work with trusted third-party service providers who help us operate our business, such as:

• Payment processors for handling transactions
• Cloud hosting services for data storage
• Email services for communications
• Analytics providers for service improvement

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data is encrypted in transit and at rest using AES-256 encryption
• Access Controls: Strict access controls and authentication requirements
• Regular Audits: Regular security audits and vulnerability assessments
• Secure Infrastructure: Hosting on secure, compliant cloud infrastructure

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Payroll data is typically retained for the periods required by local employment and tax laws in the countries where we operate.

Your Rights and Choices

You have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Restriction: Request restriction of processing in certain circumstances

International Data Transfers

As we operate in multiple countries (UK, Gambia, Uganda, and UAE), your information may be transferred and processed in different jurisdictions. We ensure appropriate safeguards are in place for all international data transfers in compliance with applicable privacy laws.

Cookies and Tracking

We use cookies and similar technologies to improve your experience on our website. You can control cookie settings through your browser preferences. For more information, please see our Cookie Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

• Email: info@hirepay.uk.com
• Phone: +44-02081292852
• Address: Hirepay, London, United Kingdom